Canadian Wealth management: Leveraging the Global ExperienceNovember 5, 2015 / Art Gallery of Ontario, Toronto

Thursday November 5, 2015

7:30 - 8:30

Registration and Breakfast

8:30 - 8:40

Welcome and Opening Remarks:

Goshka Folda, President and CEO, Investor Economics
Carlos Cardone, Senior Managing Director, Investor Economics (Conference Host)
8:40 - 9:30 

Fireside Chat: Forces Shaping the Future of the Mutual Fund Business: A U.S. Perspective.

The U.S. market has undergone significant structural changes in its distribution paradigm in the past two decades. The biggest personal asset market in the world is seeing billions of dollars move to unbundled fee-based models, new direct-to-customer models and an onslaught of clients moving into retirement. How will the market evolve and how is the industry both responding but also initiating change for the future prosperity of investors and wealth managers? Hear from the leader who has steered ICI during its most challenging years on how he sees the forces shaping the mutual fund industry.

Interviewer and Host:

Joanne De Laurentiis, President and CEO, Investment Fund Institute of Canada (IFIC)


Paul Stevens, President, Investment Company Institute (ICI)

CIO Perspectives on the Future of Canadian Asset Management

There are no easy returns and future prospects point to a low growth environment. Investors struggle to find income and yield. What is the right portfolio for the next 20 years? Has the stalwart 60/40 balance portfolio run its course? What’s next for the billions now invested in asset allocation products?


Kip McDaniel, Editor-in-Chief, Chief Investment Officer


Suzann Pennington, Managing Director and Chief Investment Officer, CIBC Asset Management Inc.
Eric Wetlaufer, Senior Managing Director & Global Head of Public Market Investments, CPP Investment Board
10:20 - 10:40 Coffee Break
10:40 - 11:30

Digitizing the Client Experience:

Wealth management firms face a new reality in this connected and digital age. A new generation of clients is more social, mobile, more connected, and better informed than ever before. To stay competitive, wealth managers and their firms must invest to improve technology, processes, and strategies. Explore how wealth management organizations are reimagining the client-advisor experience, reinventing organizational processes, and rebuilding systems to tackle the challenges posed by an increasingly digital, mobile and social world.


Eran Agrios, Wealth Management Practice Lead, Salesforce


Darlys Corbitt, AVP, Advisor Digital Experience, Great-West Life
Jan Sampson, VP Sales and Marketing, CI Investments
11:30 - 12:30

Fireside Chat: Global Regulation, Local Implications:

Several countries are considering or have implemented new investor protection initiatives. Are there lessons for Canada? Has the Financial Conduct Authority (FCA) in the U.K. achieved its objectives of improving financial advisors’ level of professionalism, giving consumers greater clarity on what services to expect from advisors and their cost? Has changing the advisor remuneration formula favoured investors? Gain insights from Europe Economics’ thorough study on the impact of the Retail Distribution Review (RDR) in the U.K.

Interviewer and Host:

Susan Wolburgh-Jenah, Chair, Aequitas NEO Exchange, a Governor of U.S. Financial Industry Regulatory Authority (FINRA) and Corporate Director


Dr. Andrew Lilico, Executive Director and Principal, Europe Economics
12:30 - 1:30 Lunch
1:30 - 2:20

Fireside Chat: Shoring Up the Advice Value

What is the “State of the Union” in the U.S. advice-giving industry? Structural changes over two decades shifted the industry to an unbundled fee-based model. But do new direct-to-customer models, such as Betterment or Vanguard’s Personal Advisor Services, which leverage technology, pose a competitive threat to the incumbent advisors? Are advisors well-prepared for the onslaught of clients moving into retirement/payout phase?

Interviewer and Host:

Earl Bederman, Former President and CEO, Investor Economics


John Taft, CEO, RBC Wealth Management – U.S.

2:20 - 2:50 Coffee Break
2:50 - 3:50

FINTECH 2015: Impact of New Technologies on the Canadian Financial Services Industry

In Canada, robo-advisors are causing quite a stir. Are they a new source of competition or a potential ally in the cause of advisor practice efficiency? Even without becoming a significant source of competition, robo-advisors are already redefining what the client experience for investors could be and elasticizing the price of asset management.


John See, Chairman, TD Wealth


Brett Huneycutt, Chief Operating Officer, Wealthsimple
Mark Hubbard, CIO, FundSERV Inc.
Atul Tiwari, Managing Director, Vanguard Investments Canada Inc.
3:50 - 4:50

Competition and the Future of Wealth Management Business in Canada:

A discussion focused on the competitive paradigm. Are banks invincible? Which competitors are best prepared to address investors needs in the payout phase? What about the rise of the direct channel? Will wealth management retain its economic allure?


Goshka Folda, President and CEO, Investor Economics


Doug Coulter, President, RBC Global Asset Management
Rob Strickland, President, Fidelity Canada
Kai Sotorp, President and CEO Manulife Asset Management and EVP and Global Head of Wealth and Asset Management
4:50 - 5:00

Closing Remarks

Speaker: Goshka Folda, President and CEO, Investor Economics

5:00 - 6:15 

Cocktail party